Reference

Explore How amarsatta Protects Your Privacy

At amarsatta, we are clear about what personal data we collect, why we collect it, and how we keep it secure throughout your time with us.

Data TransparencyAccount SecurityIndia-Focused PolicyYour Right to AccessClear Retention Rules
amarsatta Explore How amarsatta Protects Your Privacy
PRIVACY CONTACT PATHS

Open a Privacy Request with Our Team

If you want to access, correct, or delete your personal data, our privacy support team handles these requests directly.

Email Privacy Team Send your data access or deletion request to our dedicated privacy email address. We confirm receipt within 24 hours and aim to resolve your query within five working days.
Live Chat on Site Start a live chat session directly from your account dashboard. Our privacy-trained agents are available during Indian Standard Time business hours to walk you through your data rights and options.
Account Dashboard Form Submit a structured privacy request from the Settings section of your account. The form routes your query directly to our data team so nothing gets lost in a general support queue.
HOW WE HANDLE DATA

See Our Data Handling Practices in Detail

We have built our data practices around transparency and user control. Each item below covers a specific aspect of how we manage your personal data — from the…

Data Collection

We collect only what is necessary: your name, email, phone number, and UPI or Paytm payment identifiers.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated.

Account Security

Passwords are hashed using industry-standard encryption before storage.

Data Retention

Account data is retained for as long as your account remains active and for a defined period after closure, as…

Your Access Rights

You can request a full copy of the personal data we hold on you at any time.

Requesting Changes

If any personal data we hold is inaccurate, contact us through the dashboard form or privacy email and we will…

Check the Questions We Hear Most Often

Below are the questions our account holders in India ask most frequently about how their data is collected, stored, and managed. If your question is not covered here, open a chat or send our privacy team an email and we will get back to you within one business day.

We collect your name, email address, phone number, and the payment identifiers you use — such as a UPI handle or Paytm wallet ID. We also capture device data for fraud prevention purposes, and nothing beyond that.

Your data is shared only with payment processors like your UPI provider, Paytm, or PhonePe, and with our fraud detection systems. We do not sell your data, and we never share it with advertisers or unrelated third parties.

We retain your data for the period required by applicable Indian financial regulations after account closure. Once that retention window ends, your personal data is permanently and irreversibly deleted from our systems.

Submit a data access request through the Settings section of your account dashboard, or email our privacy team directly. We deliver your data in a readable format within five working days of verifying your identity.

Yes. Where local law and our regulatory obligations permit, you can request deletion. Contact us via the dashboard form or privacy email and our team will process it and confirm completion in writing.

We use session cookies to keep you logged in and analytics cookies to see how pages are used. You can adjust or block cookies from your browser settings at any time; core account functions will continue to work normally.

Contact our privacy support team immediately via live chat or email. We will investigate, secure your account, and notify you of our findings. We recommend also updating your password and checking your registered device list right away.